2014-15 MEN'S BASKETBALL GAME DAY INFORMATION
Welcome to another exciting season of college basketball at Carver-Hawkeye Arena. As we continue our effort to provide a safe and enjoyable environment for all guests of the Iowa Hawkeyes, we ask that you please take a moment to review the policies and procedures.
We hope you enjoy your visits to Carver-Hawkeye Arena and we thank you for your outstanding support.
Medical services are available at all UI games. If you need medical assistance, notify the nearest University Police officer, ticket taker or usher. The first aid station is located near section EE on the concourse. If you have health problems or anticipate any special needs, please contact The University of Iowa Athletics Department at 319-335-9247.
GAME DAY TEXT MESSAGING
Fans can report issues with their neighbors in the stands at Carver-Hawkeye Arena by sending a text message to UI officials requesting their need for assistance. The text should be sent to 69050, then type the word IOWA followed by the issue and the location. The text message is received by UI staffers, who will dispatch the appropriate response. Inappropriate or prank texts will be reported to the proper authorities.
Lost patrons and persons looking for lost patrons should contact any University Police, ticket taker or usher located throughout the Arena or go to University Police headquarters near section EE on the concourse.
PHONE NUMBERS OF IMPORTANCE
Athletics Ticket Office
Lost and Found
The University of Iowa Athletics Department reserves the right to revoke tickets. Holders of tickets to UI athletics events agree to abide by Arena and University policies.
To purchase tickets, click HERE, call 1-800 IA-HAWKS, or visit the UI Athletics Ticket Office located in the north entrance to Carver-Hawkeye Arena.
Individuals with disabilities are encouraged to attend all University of Iowa-sponsored events. Please send a note with your ticket application to inform the Athletics Ticket Office of special seating needs.
If you require wheelchair seating or have a disability, please contact the Athletics Ticket Office by calling 319-335-9309.
The University of Iowa Athletics Department is not responsible for lost or stolen tickets. Tickets are issued and sold only by the Athletics Ticket Office of The University of Iowa. Persons buying tickets except from the Athletics Ticket Office do so at their own risk.
DUPLICATE TICKET POLICY
The Athletics Ticket Office will only replace season tickets and single game/meet tickets purchased through the University of Iowa Athletic Ticket Office. This service is only available to the individual who initially purchased the ticket.
If you have questions concerning tickets for The University of Iowa games, please contact the Athletics Ticket Office, 319-335-9327.
General Will Call: General Will Call ticket window is located at the Athletics Ticket Office located in the North vestibule.
Iowa Student-Athlete and Visiting Team Pass Door: Specified door at North entrance.
Located on the south concourse near section K.
Located in the North vestibule.
GAME PROGRAMS, CONCESSIONS, NOVELTIES
Game programs will be sold at numerous locations inside Carver-Hawkeye Arena. Concession stands are located throughout the Arena. Novelty items can be purchased from Herky's Locker Room located on the north side of the Arena or from portable stands at various locations.
South, West, East, and North entrance gates open 60 minutes prior to start time.
ITEMS NOT PERMITTED
The following items are not allowed into Carver-Hawkeye Arena: alcoholic beverages, banners and signs, coolers, canned or bottled beverages, outside food, thermoses, seat backs, strollers, horns, bugles, weapons of any kind, or any other disruptive device. Admission will be denied to anyone carrying such items.
Small purses (8.5" x 11"), fanny packs, binoculars and small cameras will be allowed into Carver-Hawkeye Arena. All items will be searched. Purses and bags larger than 8.5" x 11" will be thoroughly searched (items removed) at specific entrances which will delay admittance to the Arena. Patrons are also subject to search. The University reserves the right to refuse entry and /or reserves the right to eject anyone not adhering to Arena policies.
LOST AND FOUND
Located in the Public Safety headquarters near section EE. Address later inquiries to UI Lost & Found, 809 UCC, Iowa City, Iowa 52242, phone number 319-384-2797.
NO SMOKING IN CARVER-HAWKEYE ARENA
The University of Iowa is a smoke-free campus. Consistent with the Smoke-Free Air Act, Chapter 142D, Code of Iowa, that became law in the state of Iowa on July 1, 2008, smoking inside or around Carver-Hawkeye Arena or anywhere on the University of Iowa campus is prohibited. Please respect our campus and respect state law.
Men's and women's rest rooms are located throughout the concourse. Family rest rooms are located on the concourse near sections DD and EE.
All public seats are reserved.
SEATING FOR DISABLED
Located in specified areas on the concourse. Limited seating is also available east and north of the court.
Persons guilty of drunkenness or possessing or drinking intoxicants in the Arena will be ejected without refund.