Sertterh is in her 17th season as the University of women's basketball athletic trainer. A native of Eldora, Iowa, Sertterh attended Southern Illinois University at Carbondale and graduated with a bachelor's in science degree in athletic training in 1996.
Sertterh then was a graduate assistant and received a master's of education degree with an emphasis in athletic administration from the University of Nebraska in 1998.
Prior to coming to Iowa, Sertterh worked a year at Missouri Valley College in Marshall, Missouri.
Sertterh and her husband, Mark, reside in North Liberty, Iowa, with sons, Jaryn and Riley.